PracticeStacks
User Guides

Every screen, step by step

What to click, in the order you click it — and what the system does on its own once you do. Written for the person doing the work, not for a developer.

Dashboard

Your dashboard

The first screen you see each morning: what needs your attention today, across every part of your firm.

6 min readRead
Leads

Leads

Track every enquiry from first contact to signed client — and let the daily follow-up digest do the chasing.

4 min readRead
Businesses

Businesses

Your client list: company details, the people you deal with, and the switches that control what each client is sent.

4 min readRead
Services

Services and packages

Price your work once, then reuse it on every proposal and invoice — including bundles sold at a package price.

4 min readRead
Proposals

Proposals

Build a proposal from your service list, send it for the client to approve online, and price extra work afterwards without reopening the signed document.

5 min readRead
Onboarding

Onboarding a new client

Turn a signed proposal into a live engagement: collect documents and portal logins, set up billing, and hand the client a link that needs no password.

4 min readRead
Compliance

Compliance

Set up the filings your firm handles — recurring, once a year, or once only — attach them to clients, and let the calendar emails and reminders run themselves.

5 min readRead
Tasks

Tasks

The firm's work in one place — what is due, who has it, what is stuck waiting on a client, and what is ready to bill.

4 min readRead
Invoices

Invoices and billing

Turn agreed work into invoices, run them through approval, send them, and record payment — with the queue showing what is ready to bill.

3 min readRead
Emails

Emails

Client mail, filings and follow-ups in one inbox — sorted by client, with drafts written for you and bulk sends to a whole category.

3 min readRead
Automation

Automation

The bot checks the government portals each day, closes filings that are already done, collects documents from clients, and reports client logins that stopped working.

5 min readRead
Notices

Notices

Government notices for every client, fetched from the portals automatically, with their documents downloaded and saved under the client.

4 min readRead
Reimbursements

Reimbursements

Staff expenses from claim to payment — with a two-step approval, and billable costs pushed through to the client's invoice.

3 min readRead
Client Feedback

Client feedback

Feedback asked automatically when work finishes — concerns raised early, testimonials collected, referrals captured.

3 min readRead
DPDP Compliance

DPDP compliance

The register of why you hold each client's personal data, the consents you were given, and the audit trail behind both.

4 min readRead
Team

Team and departments

Add your people one at a time or a whole spreadsheet at once, decide what each of them can open, group them into departments, and understand which of them costs a seat.

6 min readRead
Account & firm profile

Account and firm profile

Your own details, how you sign in, the devices you are signed in on, your firm's profile and branding, your working calendar and holidays, how your data is kept, your team, your calendar (Google or Outlook), your own email sending domain, webhooks into your other systems, and the activity log.

5 min readRead
Billing & Subscription

Billing and subscription

Your own plan with PracticeStacks: what it includes, how seats are counted, which add-ons exist, the tax details we print on your invoices, and how to change any of it.

6 min readRead