Privacy Policy

1. Introduction

At PracticeStacks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our proposal management platform. By using our Service, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

• Account information (name, email address, profile picture via Google OAuth)
• Business information (organization name, address, contact details)
• Client and contact information you add to the platform
• Proposal content, documents, and attachments you create
• Communications with our support team

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (features used, pages visited, actions taken)
• Log data (IP address, access times, error logs)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process and manage your account
• Send you important notifications and updates
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience and features
• Ensure the security and integrity of our platform
• Comply with legal obligations
• Send marketing communications (with your consent, which you can withdraw)

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit using TLS/SSL
• Secure cloud storage with reputable providers
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

Your data is stored on secure servers located in data centers that comply with industry standards. We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Service (hosting, analytics, email delivery)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your data

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze how you use our Service
• Improve performance and user experience

You can control cookie settings through your browser. However, disabling certain cookies may affect the functionality of our Service.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Third-Party Services

Our Service integrates with third-party services such as Google OAuth for authentication and AWS for file storage. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: